Shipping policy

All orders are shipped out from our warehouse located in Czech Republic within 10 business days. 

You will receive a confirmation email once your order is placed, and additional emails once your order is shipped and delivered. If your order would be delayed we will reach out to you. 

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INTERNATIONAL SHIPPING

We accept orders worlwide!

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Please note that international orders could have fees and by placing your international order it serves as confirmation that you understand your responsibility to pay these fees. Please contact us if your order is in-transit for more than 20 days to see if the package is available for pickup or has been held up due to custom fees.

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TRACK YOUR ORDER

You will receive a tracking number as soon as your order ships. Please allow up to 10 business days for your order to ship.

Once you have been notified about your package's departure, please allow 48 hours for tracking information to update.

Once your order has left our facility we no longer have any contact or control over it and you will need to reach out to the courier directly for further information. 

Furthermore, if an order has been marked as delivered and you do not have possession of it, you will need to reach out to the courier directly for further information. 

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PACKAGES THAT ARE SENT BACK TO US

Once a package has been returned to us due to address issues, we will contact you to organize a new delivery. If you do not respond to our email within 30 days, your order is Null and Void. 

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